V100 - Data And Program Support Analyst - Remote Eligible

V100- Data And Program Support Analyst

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary: Are you passionate about turning data into meaningful insights and supporting impactful programs? As a Data and Program Support Analyst, you'll help law firms thrive by collecting and analyzing sales data that drives smarter decisions and stronger retention. You'll also play a key part in coordinating projects and supporting new initiatives that shape the future of the CSO-Lite program. If you enjoy solving problems, staying organized, and working with a collaborative team, this opportunity is for you.

Responsibilities include, but are not limited to:

• Collect weekly Dragon metrics and monthly owner data from participating law firms
• Maintain and troubleshoot the CSO-L Airtable database
• Document firm-specific reporting processes
• Analyze large datasets to uncover trends and actionable insights
• Create dashboards, visualizations, and reports for stakeholders
• Translate program questions into data queries and analytical approaches
• Support administrative tasks and project coordination
• Track timelines and deliverables for the Dragon Scorecard Project
• Manage setup and data for monthly Blitz Day Events

Key Skills:

• Data collection and reporting
• Analytical thinking and problem-solving
• Dashboard creation and data visualization
• Project coordination and task tracking
• Clear communication and documentation
• Detail-oriented and proactive
• Curious and investigative mindset
• Collaborative and team-focused
• Committed to continuous improvement
• Comfortable pointing out gaps or inefficiencies

Requirements:

• 2-3 years of experience in a data collection or analyst role
• Experience working with Airtable, Power BI and similar software
• Experience with Go High Level
• Familiarity with managing sales funnel data
• Ability to work independently and meet deadlines

Software:

• Excel
• Power BI
• Airtable
• Go High Level (preferred)

Working Schedule: Monday to Friday 8 AM to 5 PM Timezone: EST (US)

Languages: English

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team. Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.