CARSTAR National Sales Account Manager
CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. A part of the Driven Brands family of automotive aftermarket franchise brands, CARSTAR delivers national scale, premier vehicle repairs, repeatable outcomes, and the industry's highest customer satisfaction ratings. CARSTAR has maintained its commitment to give back to the communities it serves through a variety of fundraising initiatives, including raising over $4 million for cystic fibrosis research, care, and advocacy across North America.
CARSTAR Canada located in Hamilton, Ontario is looking for a Driven National Sales Account Manager who wants to make a difference!
Reporting to the VP of Sales and Claims Services and supporting our Sales Growth segment, this role is responsible for supporting the sales team and our key clients. The National Sales Account Manager will lead multiple insurance account relationships nationally. Working on the Insurance Sales team, the role will be responsible for all aspects supporting insurance program management and improvement of deliverables. This position will liaise closely with multiple stakeholders including carrier regional managers, image desks, adjusters, brokers, and internal partners such as finance, operations, marketing, business development and franchise owners.
How you'll Go the Distance:
- Develop relationships with CARSTAR's major insurance accounts. with a core focus on establishing preferred repair partnerships, focused on Insurance Vendor Managers and Appraisal Unit Managers.
- Prepare presentations, coordinate meetings and participate in monthly/quarterly meetings with key business partners.
- Seek out new sales opportunities with insurers and other repair revenue segments.
- Manage and support all specialized capacity programs within various regions.
- Help maintain the visibility of CARSTAR by participating in industry events including broker, insurer, and collision industry functions.
- Prepare Sales team communications for CARSTAR Franchise Partners (i.e. fielding inquiries, communicating and coaching store owners to success).
- Work with CARSTAR Area Managers and Zone Directors in developing new business opportunities.
- Lead the onboarding of CARSTAR locations onto DRP programs.
- Account support to other business partner segments.
- Manage insurance partner ad hoc information and data requests.
- Participate in the preparation and delivery of RFI, RFP and business presentations.
- Maintain insurance team database on monthly basis.
- Compile monthly performance results in presentation form.
- Liaise with training and education team to coordinate training programs both virtual and in person.
- Travel required for client meetings and industry conferences and events.
What you'll Bring:
- College or university degree with background in business preferred.
- Experience in the Automotive Industry preferred.
- Computer proficiency in Microsoft office and CRM and preparing presentations.
- Knowledge of Mitchell, Audatex, and Progi systems.
- Able to build and maintain lasting relationships with corporate departments, key business partners, and other stakeholders.
- Able to effectively communicate key information to all audiences.
- Strong business communication skills.
- Ability to present and promote CARSTAR to large and diverse audiences.
- Ability to analyze data and identify opportunities and solutions.
- Ability to coordinate, organize and present product demonstrations and other events.
Added Fuel if you have:
- 3+ years industry experience an asset.
- Bilingual is an asset.
- Position can be remote in Canada.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Compensation Range: $19.35 - $116,400.00
Compensation Frequency: Annual