IT Support - Medical Imaging (ris/pacs, Geneva, French, English, Temporary)
D-ploy
IT Support – Medical Imaging Specialist
D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.
We are looking for an IT Support – Medical Imaging specialist to support and maintain medical imaging applications (RIS/PACS).
The role focuses on operational support, system availability, and coordination with internal stakeholders and external partners, under the supervision of the RIS/PACS Manager.
Tasks and Responsibilities
- Provide Level 2–3 technical and functional support for medical imaging applications (RIS/PACS)
- Analyse incidents and implement sustainable, long-term solutions
- Ensure availability, performance, and security compliance of imaging systems
- Perform regular technical checks and system inspections
- Coordinate and monitor interventions with vendors and external partners, ensuring clear communication and follow-up
- Configure and adapt applications based on operational needs and manage non-project development requests
- Maintain technical documentation in line with internal standards
- Contribute to the continuous improvement of support processes