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Customer Support Advisor (onsite, Czech Native, Shifts)
Assist Czech-speaking users with account and technical issues via chat, email, and social media
Entry Level
4 months ago
D-ploy
Provides IT consulting, managed services, and digital transformation solutions to optimize business processes and technology infrastructures.
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IT And Engineering Solutions Company
D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer's IT productivity and contribute to the organization's success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
Responsibilities
- Communicate professionally with customers via chat, e-mail, and social media
- Assist users with account registration, login, verification, payments, and resolving technical queries
- Be a trusted guide in helping customers make the most of the platform
- Provide clear, friendly, and efficient solutions to user issues
- Share insights and suggestions to improve internal support processes
About D-ploy
Provides IT consulting, managed services, and digital transformation solutions to optimize business processes and technology infrastructures.