Job Information
Date Opened: 09/02/2024
Job Type: Full time
Industry: Logistics
Work Experience: 1-3 years
City: Kuwait City
State/Province: Al Kuwayt
Country: Kuwait
Zip/Postal Code: 72100
Key Responsibilities:
• Physical visits to prospect customers and or door to door visits to collect leads and customer information.
• Maintain and develop customer revenue within the assigned area.
• Ensures increase in customer and trading database by signing new contracts and convincing customer to trade.
• Ensure customer retention maintained by visits, solving issues of customers, cross selling and using different brick walling methods to improve customer satisfaction, experience and loyalty.
• Promotes COMPANY products and services to all prospective customer in the database identified.
• Manage and develop a portfolio of existing customers through building a strong customer relation and communication to ensure that customer's needs are recognized and met.
• Develop and implement an effective approach to collect and identify other competitor's clients name and information on regular basis.
• Sending quotations and proposals to clients and following up on new prospects business or contract closure on a regular basis.
• Establish customer agreements and ensure that pricing guidelines, discount matrix are always applied and profitability targets for customers are met.
• Identifies business opportunities, assesses customer needs, and matches these with COMPANY services to acquire new business.
• Ensures other KPIs like Revenue, new business, activated wins and visits are achieved as per targets.
• Ensure that customer prices are reviewed on regular basis and whenever any discrepancy arises between actual and promised volumes, a re-negotiation takes place.
• Provide Daily, Weekly & Monthly Sales Activity reports and or other report defined or requested by the management on a timely manner.