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Customer Service Rep(09167) - 207 West Winters St
Ensure customer inquiries are handled efficiently and accurately to maximize satisfaction
Illinois, United States
Entry Level
10 hours agoBe an early applicant
Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.
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Customer Service Rep
We are seeking a friendly and professional Customer Service Representative to join our team in Scott Afb, United States. As the face of our organization, you will play a crucial role in ensuring customer satisfaction through excellent service and efficient order processing.
Responsibilities:
- Answer incoming phone calls and assist customers with their inquiries
- Take and process customer orders accurately and efficiently
- Prepare food items according to company standards and recipes
- Handle cash transactions and maintain accurate records
- Provide exceptional customer service, creating a positive experience for every customer
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations during busy periods
- Adapt to changing customer needs and company priorities
- Work flexible hours, including weekends and holidays as required
Qualifications:
- Excellent communication skills, both verbal and written
- Strong customer service orientation with a friendly and positive attitude
- Basic computer skills and ability to learn new systems quickly
- Proficiency in cash handling and basic math
- Physical ability to lift up to 25 lbs and stand for extended periods
- Demonstrated ability to follow directions and adhere to food safety standards
- Flexibility to work in a fast-paced environment and adapt to changing priorities
- Strong multitasking and problem-solving skills
- Ability to work weekends and holidays
- Team player with a collaborative spirit
- Previous experience in customer service or food service is a plus
- High school diploma or equivalent preferred
Additional Information:
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(09167) - 207 West Winters St
Illinois, United States
Customer Success
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.