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Customer Service Rep(02935) - 9785 Hayden Dr.
Provide excellent customer service by accurately taking and processing food orders
Mascoutah, Illinois, United States
Entry Level
11 hours agoBe an early applicant
Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.
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Customer Service Rep
We are seeking a friendly and efficient Customer Service Representative to join our team at our Mascoutah, United States location. As the first point of contact for our customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
Responsibilities:
- Answer incoming phone calls promptly and professionally
- Take accurate food orders and input them into our ordering system
- Process cash and card transactions efficiently
- Provide exceptional customer service, addressing inquiries and resolving issues
- Assist in pizza preparation as needed
- Maintain a clean and organized work environment
- Collaborate with team members to ensure timely order fulfillment
- Handle multiple tasks simultaneously during busy periods
- Lift and move items weighing up to 25 lbs.
- Adhere to all company policies and food safety regulations
Qualifications:
- Excellent phone communication and customer service skills
- Ability to take accurate orders and handle cash transactions
- Basic computer skills and familiarity with point-of-sale systems
- Strong multitasking abilities and efficiency in a fast-paced environment
- Flexibility to work various shifts, including weekends and holidays
- Physical ability to stand for extended periods and lift up to 25 lbs.
- Positive attitude and team-oriented mindset
- Attention to detail and ability to follow directions precisely
- Stress management skills and ability to remain calm under pressure
- Food handling certification (preferred, or willingness to obtain)
- High school diploma or equivalent (preferred)
- Previous customer service experience is a plus, but not required
Additional Information:
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(02935) - 9785 Hayden Dr.
Mascoutah, Illinois, United States
Customer Success
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.