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Customer Service Rep(02814) - 200 East Norris
Provide excellent in-store customer service and accurately process customer orders
Ottawa, Illinois, United States
Entry Level
11 hours agoBe an early applicant
Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.
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Customer Service Rep
We are seeking a friendly and professional Customer Service Representative to join our team in Ottawa, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.
Responsibilities:
- Answer incoming customer calls and respond to inquiries in a timely manner
- Process customer orders accurately and efficiently
- Handle cash transactions and maintain proper cash handling procedures
- Provide exceptional customer service, addressing concerns and resolving issues
- Maintain a clean and organized work environment
- Collaborate with team members to ensure smooth operations
- Assist with various administrative tasks as needed
- Adhere to company policies and procedures at all times
Qualifications:
- Strong communication skills with the ability to interact professionally with customers
- Customer-focused mindset with a friendly and positive attitude
- Flexibility to work various shifts, including weekends and holidays
- Ability to follow directions and adhere to company protocols
- Basic computer proficiency for order processing and data entry
- Excellent multitasking skills to handle multiple customer requests simultaneously
- Problem-solving abilities to address customer concerns effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Team player with a willingness to assist colleagues as needed
- Physical ability to stand for extended periods and lift up to 25 lbs. when required
Customer Service Rep(02814) - 200 East Norris
Ottawa, Illinois, United States
Customer Success
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.