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Customer Service Rep(01619) - 3102 Green Meadows Way

Ensure customer satisfaction through efficient order processing and problem resolution
Columbia, Missouri, United States
yesterday
Domino's Pizza

Domino's Pizza

Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.

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Customer Service Rep

Domino's Pizza in Columbia, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 3102 Green Meadows Way location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Responsibilities:

  • Provide exceptional customer service by taking phone calls and in-person orders with a friendly and professional demeanor
  • Process customer transactions accurately and efficiently, handling cash and other forms of payment
  • Prepare and make pizzas according to company standards and customer specifications
  • Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold the store's cleanliness standards
  • Handle customer inquiries, concerns, and special requests with empathy and a problem-solving attitude
  • Adapt to changing priorities and multitask effectively in a fast-paced environment

Qualifications:

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, both verbal and written
  • Proven ability to follow directions and adhere to company policies and procedures
  • Basic math skills for handling cash transactions and processing orders
  • Ability to multitask efficiently in a fast-paced environment
  • Physical capability to lift up to 25 lbs. and stand for extended periods
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Previous customer service experience preferred, but not required
  • Team-oriented mindset with a willingness to collaborate and support colleagues
  • Ability to remain calm and composed under pressure
  • Detail-oriented approach to ensure order accuracy and customer satisfaction

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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Customer Service Rep(01619) - 3102 Green Meadows Way
Columbia, Missouri, United States
Customer Success
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.