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Customer Service Rep (01424) - 816 Eastern Pkwy

Deliver exceptional customer service in a fast-paced pizza environment
Louisville, Kentucky, United States
12 hours agoBe an early applicant
Domino's Pizza

Domino's Pizza

Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.

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Customer Service Rep

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

Responsibilities:

  • Answer incoming phone calls and take customer orders accurately
  • Process cash and credit card transactions efficiently
  • Prepare and make pizzas according to company standards
  • Maintain a clean and organized work area
  • Provide outstanding customer service, ensuring customer satisfaction
  • Collaborate with team members to meet order deadlines and quality standards
  • Assist with various cleaning tasks to uphold store cleanliness
  • Handle customer inquiries and resolve issues professionally
  • Adapt to changing priorities and maintain flexibility in work schedule
  • Contribute to a positive work environment through teamwork and communication

Qualifications:

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, particularly in handling phone calls
  • Basic math skills for processing transactions accurately
  • Ability to follow directions and adhere to company procedures
  • Physical capability to lift up to 25 lbs
  • Multitasking skills to manage various responsibilities simultaneously
  • Team player attitude with a willingness to collaborate
  • Attention to detail in order preparation and customer interactions
  • Flexibility to work weekends, holidays, and varying shifts as needed
  • Positive attitude and easy-going personality
  • Ability to work in a fast-paced environment
  • Food service experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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Customer Service Rep (01424) - 816 Eastern Pkwy
Louisville, Kentucky, United States
Customer Success
About Domino's Pizza
Global pizza delivery and carryout chain offering customizable pizzas, sides, and desserts ordered online, via app, or in-store.