Customer Service Rep (01036) - 13250 Gratiot Ave.

Customer Service Rep

Full-time

Job Category: Store Customer Service Rep

Job Description

Domino's Pizza Customer Service Representative Duties and Requirements: The main requirement for Domino's Pizza Customer Service Representative applicants is to have a positive personality, a clear and highly energetic voice oriented. Customer Representatives need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges, and other related important information which will be related to customers whenever it is needed. Wage: $9.25/ hour

Additional Information

Physical Requirements including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".

Walking

For short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

· To move trays which are placed on dollies.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.