IT Field Support Specialist

IT Field Support Specialist

Dobbs Defense Solutions is seeking an IT Field Support Specialist to join our team. The specialist will conduct site surveys; assess and document current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

Duties:

• Plan and execute hardware installation schedules; prepare related installation and test reports
• Configure and install workstations, servers, printers, teleconferencing equipment and related cabling
• Document configuration changes and update technical drawings using AutoCAD
• Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
• Provide on-site training to personnel on proper hardware use and maintenance

Qualifications Required Education and Experience:

• High school diploma or GED and 3-5 years of relevant hardware support experience
• Strong proficiency in hardware installation, troubleshooting, Windows OS, and Microsoft Office Suite
• Must have a valid driver's license, acceptable driving record, and the ability to lift up to 50 lbs
• Skilled in reading technical manuals and schematics; able to work independently with minimal supervision
• Available for an 8-hour shift between 6 am and 6 pm as needed by management

Required Clearance:

• TS/SCI with a FS Polygraph

Working Environment:

• Onsite

Our Equal Employment Opportunity Policy:

Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.