Studio Support Lead

Studio Support Lead

The studio support lead position is a crucial administrative, coordination, and organizational role which ensures and enables the effective and smooth running of DNEG Sydney studio, by managing administrative tasks, studio maintenance, and staff services. This role is critical in creating a well-organized and welcoming workspace that supports productivity and enhances the overall employee experience. The objective is to provide seamless support across various office functions, from coordinating travel and managing security to overseeing health and safety protocols, ultimately contributing to a safe, secure, and well-maintained workplace.

Travel Bookings and Visa Support

Coordinate and manage travel arrangements for employees, including booking flights, accommodations, and transportation. Assist with visa applications and ensure compliance with travel policies.

Office Maintenance and Repairs

Oversee the maintenance and repair of office facilities, including managing service requests, scheduling maintenance, coordinating with vendors. Manage office furniture needs, including procurement, setup, and repairs.

Reception Coordination

Supervise reception activities to ensure a welcoming environment for visitors and efficient handling of incoming calls and deliveries. Coordinate shifts and manage schedules for reception staff.

Food and Beverage Supplies

Manage the procurement and replenishment of office food and beverage supplies, ensuring availability of refreshments for employees and guests.

Security Card Management

Oversee the issuance and management of security access cards for employees, ensuring secure access to the office premises. Maintain records of active and inactive security cards.

Shift Coordination

Plan and coordinate shift schedules for relevant office support staff, ensuring coverage during business hours. Liaison with Building Management

Serve as the primary point of contact with the building management team, addressing any facility-related concerns, security issues, and building regulations.

Onboarding Coordination

Facilitate the onboarding process for new employees, including organizing office tours, presentations, and the setup of workstations. Coordinate welcome kits and introductory meetings with key staff members.

Office Health and Safety Coordination

Implement and maintain office health and safety protocols, ensuring compliance with regulations and a safe working environment. Conduct regular health and safety audits and coordinate emergency response drills.

The minimum qualifications would be as follows: Having prior experience in a similar role. Exposure to working within a dynamic, fast paced, and creative environment is essential. Effective time management and being able to prioritize tasks and requirements accordingly. Working effectively in a solo or team capacity. Having a good working and all-round knowledge of facilities and office management requirements.

Be highly communicative and process excellent interpersonal and written skills. Maintain the highest levels of collaborative excellence at all times. Have the ability to multitask and handle numerous issues simultaneously. Can apply prioritisation accordingly to ensure that critical and high priority requirements are dealt with in a timely and effective manner. Have a good overall knowledge of all the dynamics and disciplines that are required. These include a solid understanding of office support, IT and hospitality service requirements. Always maintain an "open door" policy and provide assistance, or escalate requirements, as and when needed. Maintain the highest levels of customer service at all times.

About Us

We are DNEG, one of the world's leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!