Client Service Executive

Job Title

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

Responsibilities

• Provide end-to-end support to Relationship Managers by handling general client inquiries, ensuring seamless service delivery and timely resolution of requests.
• Execute client orders across money market, securities, FX spot and payments, performing necessary checks (appropriateness, suitability, AML reviews) and ensuring precise processing and follow-up.
• Manage account lifecycle activities, including account opening/closing, documentation preparation, due-diligence (KYC, media searches, PCR), and accurate system updates to maintain data quality.
• Monitor client positions and activities (e.g., unauthorized overdrafts, credit excesses, loan rollovers, corporate actions), keeping RMs informed and ensuring compliance with policies and risk frameworks.
• Coordinate client-related administrative tasks such as event invitations, meeting packs, periodic valuations, fee run support, and daily correspondence while safeguarding confidentiality and audit requirements.
• Foster strong collaboration across internal teams and deliver a consistently high level of client satisfaction, acting within regulatory, ethical and operational standards at all times.

Skills

• Structured and organized working style with high attention to detail and quality.
• Ability to work under pressure, meet cut-off times and manage peak workload efficiently.
• Strong communication skills, proactive mindset and ability to work autonomously.
• Agility to learn and adapt to new processes, systems and requirements.
• Proficiency in English and Dutch.

The successful candidate will be asked to present a recent criminal record.

Well-being & Benefits

• Emotionally and mentally balanced: We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.
• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.
• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.
• Financially secure: We support you to meet personal financial goals during your active career and for the future. Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.