Client Services Manager, Home Health

Client Services Manager

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Denver Visits Office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. Location: 1325 S. Colorado Blvd., Denver, CO 80222

The Client Services Manager will:

• Provide superior customer service and quality home health care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
• Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Bachelor’s degree or equivalent experience in healthcare
• Prior knowledge of/experience with Medicare and OASIS a plus
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Why you'll love BAYADA:

• BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
• Newsweek’s Best Place to Work for Diversity
• Newsweek Best Place to Work for Women
• Newsweek Best Place to Work (overall)
• Newsweek Best Place to Work for Women and Families
• Glassdoor Best Places to Work
• Forbes Best Places to Work for Women
• Paid weekly, up to $65k a year with bonus eligibility based on KPI metrics
• Mon-Fri work hours
• Amazing culture
• Strong employee values and recognition
• Small team at a local office
• Growth opportunities
• BAYADA offers a comprehensive benefits plan that includes the following: paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program and tuition reimbursement

Established in 1975, BAYADA is a non-profit organization that has never been sold, caring for an average of 44,000 clients weekly with 31,500 employees onboard. BAYADA is serving clients in 21 states, 373 offices, 6 countries and growing!!!

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.