Account Executive Support Sr Analyst

Account Executive Support Sr Analyst

Pedidosya is part of Delivery Hero, a global leader in delivery operating in more than 70 countries worldwide. PedidosYa is the leading technology company in delivery and quick commerce in Latin America. It is a simple, fast, and accessible platform that connects a network of millions of users, merchants, and delivery people to a wide variety of products and services offered by the community. The company, which operates in 15 Latin American countries, launched in 2020 PedidosYa Market, the first 100% digital marketplace that delivers food and household items from 10 minutes after placing an order. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock index.

Principal Challenges and Responsibilities:

• Manage account reconciliation and provide specialized support to resolve complex doubts or complaints from our partners regarding account statements and invoicing.
• Analyze the correct application of financial policies, including the management of bad debt and the application of reimbursements.
• Process key financial adjustments, such as the manual issuance of credit notes after receiving and validating partner claims.
• Be a financial support reference for the Account Executive team, functioning as a strategic link between the commercial and finance areas.
• Generate, monitor, and follow up on internal reports and internal tickets related to invoicing processes to ensure the consistency of information.

Requirements:

• Complete university degree in Accounting, Finance, or related fields.
• Proven experience of at least 2 years in roles of accounts receivable/payable analysis or accounting, ideally in e-commerce environments or digital platforms.
• Advanced knowledge of Google Sheets or Excel.
• Knowledge and handling of CRM systems.
• Communication skills, proactivity, and a strong focus on results to work autonomously, decisively, and with a sense of urgency in response to team requirements.

Additional Information:

Diversity of talent empowers our Cooltura and our organization. We play as a team in everything we do, and what we like most about that is that we promote the creation of diverse and inclusive teams that can contribute different perspectives to PedidosYa. Our job opportunities are open to all people, regardless of their gender identity, sexual orientation, ethnic origin, religion, age, disability, and/or other individual characteristics. In case you need any reasonable accommodation or particular accessibility to have the interview, please do not hesitate to clarify it in your application. Also, feel free to indicate your pronouns (he/she/elle) from the first contact. #CoolturaPeYa #TheDiversityEmpowersUs