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Customer Support Specialist
Provide technical support and troubleshooting for resource dispatching and spare parts issues
Indianapolis, Indiana, United States
Entry Level
$27
USD / hour
1 month ago
Dawar Consulting
An IT consulting firm specializing in business intelligence, data analytics, and custom software development solutions.
9 Similar Jobs at Dawar Consulting
Customer Support Specialist
Our client, leading leader in life sciences and diagnostics, is looking for Customer Support Specialist based out of Indianapolis, IN.
Duration: 12+ Months with a high possibility of extension
Pay Rate: $26.70/hr on W2
Shift Timings: 12 PM – 9 PM EST
Training Timings: 8 AM – 5 PM EST
Able to work evenings and occasional weekends based on team needs.
Responsibilities:
- Provide operations support to the Support Network.
- Act as a primary point of contact for service representatives, answering inquiries and analyzing, researching & troubleshooting a wide range of issues varying in complexity related to resource dispatching, case creation, spare parts availability distribution, etc. Provide phone support to field representatives.
- Maintain documentation according to established guidelines as may be required by specific job responsibilities. Able to work evenings and occasional weekends based on team needs.
Education:
- Associate's Degree with at least 1 year previous customer service experience or greater than 3 years previous customer service experience
Company Benefits: Medical, Dental, Vision, Paid Sick leave, and 401K
If interested, please send us your updated resume at hr@dawarconsulting.com / akansha@dawarconsulting.com
Customer Support Specialist
Indianapolis, Indiana, United States
$27
USD / hour
Customer Success
About Dawar Consulting
An IT consulting firm specializing in business intelligence, data analytics, and custom software development solutions.