Account Manager

Project Management Support Role

The purpose of this role is to enable the smooth running of a project by supporting the project manager with the operation of project management processes and activities on their behalf.

Key Accountabilities

Strategic Leadership: Supports the Account Director in developing and implementing innovative, strategic, and creative solutions that align with client objectives.

Client Management: Acts as a trusted advisor, building and maintaining strong relationships with key clients, ensuring client satisfaction and business retention.

Cross-functional Collaboration: Works closely with internal teams and the network to leverage products and services that drive business growth and deliver added value.

Project Management: Oversees the planning, execution, and evaluation of client campaigns, ensuring deliverables meet deadlines, budgets, and quality standards.

Financial Management: Manages financial processes, including forecasting, budgeting, and cost tracking, to ensure smooth financial operations and profitability.

Team Leadership: Guides and mentors junior team members, effectively allocating resources to optimize team performance and service delivery.

Performance & Reporting: Monitors and tracks campaign KPIs, ensuring optimal execution and performance, with regular internal and client presentations.

New Business Development: Supports business growth by identifying new opportunities and contributing to pitches and proposals.

Job Requirements

Knowledge & Experience:

Minimum 6+ years of account servicing experience in advertising, digital marketing, or a related field, preferably from an agency.

A bachelor's degree in marketing, mass communications, business, or a related field is preferred.

Strong proficiency in Microsoft Word, Excel, and PowerPoint.

Skills & Abilities:

Excellent written and verbal communication skills in both Vietnamese and English.

Strong attention to detail, well-organized, and structured in work approach.

Highly dedicated, proactive, and able to work independently.

Adaptable and able to handle multiple projects under pressure.

Strong analytical and logical thinking skills.

Leadership and team management experience is a plus.

Location: Ho Chi Minh – Lim Tower 3 - 29A Nguyen Dinh Chieu street, Da Kao, District 1