Technical Support Manager, Pune

Internal Technical Support Manager

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

The Internal Technical Support Manager is responsible for strategic and operational management of Internal Technical Support Team, as part of SLS. Provide expert technical support for the use of Pall technologies and use this expertise to develop and support customer processes.

This position reports to the SLS Director and is part of the Food & Beverage Business Unit of Pall Corporation. The position will be located at Pune and will be an onsite role.

In this role, your key responsibilities will be:

• Line Management Responsibility: Manage team of Technical Product Specialists and Process Specialists
• Financial/Budget Responsibility: An awareness of the cost effectiveness of individual projects and their resultant financial implications
• Consolidate information relative to ITS activity and report on it to Senior Management (team actions, follow-up of assigned objectives, project evolution, support needs from other parts of the organisation, business ethics issues, investment and current expense needs, any other management issues)
• Facilitate & encourage SLS to be at the forefront of appropriate test technologies and relevant scientific thinking by establishing networks with academics/experts, standards groups and other organisations.
• Develop and maintain good relation, rapport and network with internal cross functional teams and customers to enable business growth and profitability.

The essential requirements of the job include:

• B.E/B.Tech (Mechanical/Chemical or related fields) with 12-14 yrs of experience of relevant experience and 5-6 yrs of experience in managing smaller teams.
• Masters (MBA/M.Tech/MS) will be an added advantage.
• Experience in planning and organising test work
• Excellent knowledge of scientific principles and practices relevant to F&B customers and processes

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

Willingness to travel (20-30%)

Have valid driving licence and passport

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.