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Scientific Account Manager

Define and deliver NGS data analysis workflows and customer-facing solutions for Genedata Selector.
Boston
Junior
$85,000 – 105,000 USD / year
yesterday
Danaher

Danaher

Operates a global portfolio of science and technology businesses focused on life sciences, diagnostics, and environmental and applied solutions.

Bring More To Life

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Genedata, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution, adopting data-driven R&D approaches to develop innovative therapies quicker. Genedata's market-leading enterprise software is fueling this revolution, enabling leading biopharma, biotech, and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

About The Role

Are you a scientist or computational biologist with an interest in analyzing and interpreting NGS and multi omics datasets for cutting edge R&D projects? Does the idea of working in partnership with the world's leading biopharma, agribusiness and industrial biotechnology companies to solve big data challenges sound exciting to you? If so, we would like to talk with you as we seek to grow our interdisciplinary scientific consulting and application support team in our East Coast Office.

The role is designed for an inquisitive scientist who has strong communication skills and a solid background in genomics. Creative problem solving and the ability to present complex issues in a simple and rational way are essential. As a member of the Genedata Selector team, you will work closely with our partners on a wide variety of innovative projects and collaborate with internal and external stakeholders to solve big data problems. You will provide expert scientific and technical support to customers, investigate customer workflows and IT infrastructures, design solutions, and manage projects to ensure that scientific and business requirements are met. You will also support our sales team with product expertise, scientific presentations, and software demonstrations.

The salary range for this role is $85,000 to $105,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

Your Responsibilities

  • Provide scientific consulting and professional services to support customer projects
  • Troubleshoot scientific and technical support issues and capture user feedback and customer use cases
  • Define NGS data analysis workflows, analyze datasets, and present the results
  • Collaborate with scientific and IT partners to solve problems related to the analysis and management of genomics data
  • Identify customer needs and map them to the capabilities of the Genedata Selector platform
  • Learn about trends and novel approaches in biopharma R&D/manufacturing and contribute insights to the team. For example, up and coming genomics applications for cell and gene therapies
  • Coordinate activities internally with the scientific consulting and professional services team, business account managers, and product management
  • Present the product vision of Genedata Selector to prospects and customers
  • Provide Internet-based and on-site product training sessions with customers
  • Identify new business opportunities together with business account managers
  • Define appropriate service projects with customers to fulfill unmet needs

Skills And Experience

  • PhD or MSc. in molecular biology, bioinformatics, or similar discipline
  • 1+ years related business experience working in a biopharma, industrial biotech, agribusiness or related life sciences environment using standard bioinformatics tools and databases
  • Proficient working in a UNIX environment and with using a scripting or programming language (e.g. Perl, Python, Java)
  • Hands-on experience with NGS applications (RNA-seq, DNA-seq, etc.) and data processing (read alignment, quantification, quality assessment, etc.)
  • Experience with statistical analysis and interpretation with NGS or other 'omics datasets
  • Some familiarity with SQL and relational databases (e.g. Oracle) is a plus
  • Highly motivated self-starter
  • Must be able to work independently, while participating as part of a team
  • Must be legally authorized to work for any employer in the U.S.

What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.

Genedata, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Next Steps

Genedata does not accept applications from recruitment agencies.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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Scientific Account Manager
Boston
$85,000 – 105,000 USD / year
Customer Success
About Danaher
Operates a global portfolio of science and technology businesses focused on life sciences, diagnostics, and environmental and applied solutions.