Salesforce Implementation Intern

Implementation Consultant

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

As an Implementation Consultant in Crowe's Consulting Practice, you will contribute to Salesforce project delivery, gaining hands-on experience with client requirements, solution design, and system configuration. You'll work closely with experienced consultants, project managers, and developers to support client needs and deliver high-quality solutions.

This is an excellent opportunity to start your career in consulting while building deep technical and business skills in the Salesforce ecosystem.

Crowe fosters a collaborative, insight-driven culture where your analytical mindset and creativity will have immediate and lasting impact. Our focus on emerging technology solutions, along with our commitment to internal career growth and exceptional client value, has resulted in a firm that is routinely recognized as a "Best Place to Work."

Responsibilities:

• Attend client discovery sessions led by a senior consultant, actively listen, take detailed notes, and assist in documenting business needs, pain points, desired future state, and gaps in processes.
• Translate discovery findings into user stories and acceptance criteria that clearly outline business and system requirements.
• Support creation of project deliverables such as configuration guides, training materials, and solution documentation.
• Collaborate with Analysts, Developers, and Consultants to help resolve questions and support progress.
• Write test scripts for both internal testing and client end-to-end testing, and participate in executing and validating test results.
• Assist in preparing status updates, client communications, and project tracking documents.
• Shadow and support senior team members during client workshops, requirement sessions, and project meetings.
• Over time, take ownership of build activities within Salesforce, including configuration (objects, fields, page layouts, automation, reports, dashboards, security settings) and assisting with integrations, under the guidance of senior consultants.
• Gain hands-on experience with Salesforce best practices to deliver scalable, high-quality solutions across industries, with a particular focus on sales process optimization.

Skills & Requirements:

• Actively work toward obtaining Salesforce certifications within the first year, including Salesforce Associate, Administrator, Platform App Builder, Sales Cloud Consultant, and Salesforce Certified Agentforce Specialist.
• Rapidly upskill of the Salesforce platform and be eager to learn best practices, expanding your skills through training, certifications, and hands-on project work.
• Work collaboratively within project teams while managing your assigned tasks with high quality.
• Apply problem-solving and analytical thinking to contribute to client solutions.
• Log your time and project work accurately.
• Communicate clearly and professionally with team members and clients.
• Stay flexible in supporting different roles on a project (e.g., assisting with analysis, configuration, documentation, or testing).
• Participate actively in team culture, contribute ideas, and bring a positive, growth-oriented mindset.
• Maintain a professional and proactive approach when receiving feedback, while being an approachable and collaborative resource for teammates.
• Travel as necessary (less than 30%).

Education:

• Currently pursuing a bachelor's or master's degree in the below areas or a comparable major:
• Business Administration
• Accounting
• Finance
• Operations Management
• Supply Chain Management
• Information Technology
• Information Systems

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $27.00 - $42.00 per hour.

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

Crowe is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world.