Netsuite Implementation Intern

Your Journey at Crowe Starts Here

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description

As a NetSuite Implementation team member in Crowe's Consulting Practice, you will be focused on helping clients resolve business needs to improve operating performance, use of technology, delivery of customer experiences and/or management decision making. You will define, craft, develop and implement business and technology solutions based on analysis of current practices, processes, technologies and data in comparison to leading industry practices, technologies and benchmarks. At Crowe, we empower you to take risks, to challenge yourself in specialized areas of consulting & technology, and to generate solutions that impact the firm and your professional growth. Crowe cultivates a creative company culture where you will have the opportunity to share your ideas and knowledge with clients from your very first day with the firm.

This role would typically involve supporting the design, development, implementation, and maintenance of NetSuite ERP solutions, with a focus on hands-on technical tasks, customization, and client support.

1. Solution Design and Configuration:

• Assist in the design and configuration of NetSuite ERP solutions to meet specific business requirements.
• Customize NetSuite modules, including Financials, CRM, Inventory, and Order Management, to align with client needs.
• Develop and implement custom scripts using SuiteScript to extend NetSuite functionality.

2. Requirements Gathering and Analysis:

• Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.
• Assist in the development of functional specification designs, including the definition of functional requirements and business scenarios.

3. System Integration:

• Develop and implement integrations between NetSuite and other systems using SuiteTalk (Web Services), RESTlets, and other integration tools.
• Ensure seamless data flow and communication between integrated systems.

4. Testing and Quality Assurance:

• Conduct unit testing and integration testing to ensure the functionality and performance of developed solutions.
• Identify and fix bugs and issues in the codebase.
• Assist in the development and execution of test plans, test cases, and test scripts.

5. Performance Optimization:

• Monitor and optimize the performance of NetSuite solutions to ensure they operate efficiently and effectively.
• Implement best practices for performance tuning and optimization.

6. Documentation and Knowledge Sharing:

• Produce comprehensive technical documentation, including code comments, technical specifications, and user guides.
• Share knowledge and best practices with the development team and the broader organization.

7. Technical Support and Troubleshooting:

• Provide technical support to end-users and clients, addressing issues and resolving technical problems.
• Troubleshoot and debug issues in the NetSuite system and custom code.

8. Client Engagement and Support:

• Engage with clients to understand their technical needs and provide solutions that meet their requirements.
• Build and maintain strong relationships with clients, acting as a trusted technical advisor.

9. Training and User Adoption:

• Assist in developing training materials and conducting training sessions to ensure clients can effectively use the implemented NetSuite solutions.
• Provide ongoing support and assistance to clients to ensure successful user adoption.

10. Collaboration with Cross-Functional Teams:

• Work closely with cross-functional teams, including business analysts, project managers, and other developers, to ensure successful project delivery.
• Participate in team meetings and contribute to project planning and status updates.

11. Continuous Improvement and Learning:

• Stay up to date with the latest trends and advancements in NetSuite and related technologies.
• Continuously improve development skills and knowledge through training, certifications, and self-study.

12. Adherence to Development Standards:

• Follow established development standards, coding guidelines, and best practices.
• Ensure code quality and maintainability through code reviews and adherence to development processes.

13. Risk and Issue Management:

• Identify potential technical risks and issues related to NetSuite implementations and assist in developing mitigation strategies.
• Monitor and report on the status of technical risks and issues to ensure they are addressed promptly.

14. Business Process Understanding:

• Develop a strong understanding of the client's business processes and how they align with NetSuite capabilities.
• Recommend process improvements to enhance efficiency and effectiveness.

Technical Skills Required:

• NetSuite Expertise: Basic understanding of the NetSuite ERP platform and its capabilities.
• SuiteScript: Proficiency in SuiteScript for customizing and extending NetSuite functionality.
• System Integration: Basic knowledge of integration tools and techniques, including SuiteTalk (Web Services) and RESTlets.
• Programming Languages: Proficiency in JavaScript for SuiteScript development.
• Data Management: Basic knowledge of data management and database concepts.
• Testing Tools: Experience with testing tools and frameworks for unit testing and integration testing.
• Documentation Tools: Experience with documentation and knowledge management tools, such as Confluence or SharePoint

Expectations:

• Problem-Solving: Strong analytical and problem-solving skills. Ability to troubleshoot and resolve complex technical issues.
• Communication: Excellent verbal and written communication skills. Ability to effectively communicate technical concepts to non-technical stakeholders.
• Team Collaboration: Ability to work collaboratively in a team environment. Strong interpersonal skills and the ability to build positive working relationships.
• Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. Willingness to learn new technologies and continuously improve skills.
• Willingness to travel 60% or more annually

Education:

• Currently pursuing a bachelor's or master's degree in: Business Administration, Accounting, Finance, Economics, Operations Management, Healthcare Administration, Public Finance, Public & Environmental Affairs, Supply Chain, Public Policy, Economics, Industrial Engineering, Systems Engineering, Information Technology, Management Information Systems, or comparable major.