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Client Service Specialist
Handle client inquiries and resolve complaints to ensure customer satisfaction
Bangkok
Entry Level
1 month ago
Crane WW
A global provider of supply chain solutions, specializing in transportation logistics, freight forwarding, and customized shipping services.
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Client Service Specialist
Job Category: Client Services
Requisition Number: CLIEN006142
Posted: July 14, 2025
Full-Time
On-site
Bangkok, THA 10260, THA
Description
Job Description:
- Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
- Other duties as assigned
About Crane WW
A global provider of supply chain solutions, specializing in transportation logistics, freight forwarding, and customized shipping services.