IT Support Specialist III

IT Support Specialist III

CorVel Corporation, a leading provider of claims management and billing technology, is on the hunt for a dynamic IT Support Specialist to join our team.

Our Downtown Portland office offers a hybrid work model, allowing you to enjoy the best of both worlds – working from home and collaborating in the office 1-2 days a week.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Desktop Support : Provide regular support for computers, phones, and printers.
• Proactive Monitoring : Keep an eye on alert systems and respond proactively.
• Ticket Management : Complete assignments and track results using our ticket system.
• Independent Work : Thrive in a role that requires minimal supervision.
• Additional Tasks : Take on other duties as assigned.

KNOWLEDGE & SKILLS:

• Tech Savvy : In-depth knowledge of Windows 11 and the Microsoft Office suite.
• Problem Solver : Experience troubleshooting application packages and desktop images.
• Skilled Communicator : Exceptional written and verbal communication skills.
• Self-Motivated : Ability to work independently and manage your time effectively.
• Customer Focused : Excellent customer service skills.
• Adaptable : Willingness to respond to changing priorities.

PREFERRED EDUCATION & EXPERIENCE:

• Technical Expertise : Familiarity with VDI, cloud, and on-premise endpoint management solutions.
• Software Distribution : Experience with software distribution technologies.
• Education : College degree, Microsoft Certification, or 2+ years of relevant work experience.
• Asset Management : Experience in asset ordering and tracking.

PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $27.32 - $40.86 per hour

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.