Surgical Account Manager (providence, RI)

Surgical Account Manager

We are seeking a committed professional to join our team. While this is a remote position, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.

The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical Center of Technology portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. This role focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.

Job Responsibilities:

• Serve as the main point of contact across MDT account teams.
• Lead the creation and execution of account-level contractual strategies.
• Optimize contracts and drive category expansion across Surgical.
• Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
• Develop and maintain strong relationships with key economic and clinical stakeholders.
• Drive adoption and utilization of all Surgical Center of Technology products.
• Cultivate and strengthen relationships with field distribution partners.
• Maximize partnership programs and leverage account intelligence to increase market share.

Key Performance Metrics:

• Achieve/exceed disposable quota (strategic & core).
• Achieve/exceed hardware quota.
• Expand contract categories.
• Improve opportunity management and forecasting accuracy.

Minimum Requirements:

• Bachelor's degree.
• Minimum of 2 years of sales experience.
• Field-based role that requires 50% travel within the territory.

Nice to Have:

• Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields.
• Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
• Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
• Ability to analyze business trends and use insights to develop actionable strategies.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.

Physical Job Requirements:

• While performing the duties of this job, the employee is regularly required to be independently mobile.
• The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone, email, instant message and in-person.

Benefits & Compensation:

Medtronic offers a competitive salary and flexible benefits package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD): $75,000 - $75,000. The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

About Medtronic:

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world
• Grow a career reflective of your passion and abilities
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

• Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
• Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
• Better outcomes for our world. Here, it's about more than the bottom line. Our mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
• Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com