Desktop Support Technician - Windows 11

Desktop Support Technician – Greenwich, CT

We are seeking a skilled and customer-focused Desktop Support Technician to join an expanding IT team supporting a busy clinical environment in Greenwich, CT. This role offers a mix of project work and daily end-user support, serving a wide range of professionals including clinicians, managers, and administrative staff.

What You'll Do In this role, you will support both ongoing projects and day-to-day technical needs, including:

• Providing in-person, phone, and email support for desktop and end-user issues
• Troubleshooting in a Windows environment, including Active Directory account and permission management
• Resolving basic network connectivity issues, IP conflicts, and mapping network drives and printers
• Deploying and supporting desktops, thin clients, workstations, and multifunction devices
• Offering white-glove service to professionals across multiple departments
• Clearly documenting all work and actions taken

This position is fully onsite in Greenwich, CT, with occasional travel to nearby locations as needed.

Top Skills We're Looking For

Must-Have Skills:

• Strong Windows troubleshooting skills
• Experience with Active Directory (user accounts, permissions)
• PC/Desktop support experience
• Basic networking knowledge (IP issues, mapping drives/printers)
• Excellent customer service and communication abilities

Nice-to-Have Skills:

• Experience supporting clinical or fast-paced environments
• Experience with patch panels or similar infrastructure
• Experience with imaging, deployments, or hardware rollouts

Who Thrives Here

Ideal candidates are energetic, eager to learn, and have a proactive, positive attitude. Strong customer service skills are essential, as you will be providing hands-on support in a high-demand environment where professionalism and responsiveness matter.

Why This Role Is Open

The organization is undergoing continued growth and requires additional support to manage increased project workloads, daily troubleshooting needs, device deployments, and overall end-user demand.

What's In It for You

Opportunity to gain hands-on experience in a respected, fast-paced environment

Exposure to a wide variety of technologies

Long-term project involvement, including builds, deployments, and system clean-up initiatives

A chance to demonstrate your abilities and grow within a complex technical landscape

Job Type & Location

This is a Contract position based out of Greenwich, CT.

Pay and Benefits

The pay range for this position is $17.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenwich,CT.

Application Deadline

This position is anticipated to close on Feb 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.