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Customer Service Representative

Handle high-volume customer calls and upsell services to Norwalk clients
Norwalk, Connecticut, United States
Entry Level
$16 – 18 USD / hour
yesterday
Connecticut Staffing

Connecticut Staffing

Provides statewide employment services, workforce development programs, and staffing support for public agencies and job seekers in Connecticut.

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Customer Service Representative

TEKsystems is looking to hire a group of customer service representatives to assist a client based in the Norwalk, CT area. These positions would take place on site. This position is a great opportunity to get your foot in the door with upward career mobility. This client has grown year over year the past four years. This is a fun/family environment that invests in employment development.

Qualifications:

  • Previous recent customer service or inside sales experience (6+ months preferred)
  • Independent, positive, confident, and customer-oriented
  • Time management skills
  • Strong communications ability (both written and verbal)

Job Description:

  • Receiving calls (50-60 calls per day) from current and prospective customers handling customer inquiries and upselling services
  • Updating customer information in the company database
  • Inputting credit card payments

Hours: 8:00am-5:00pm Monday-Friday. Rotating Saturday hours (2 Saturdays a month).

Pay: $18/hr.

If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible.

Job Type & Location: This is a contract to hire position based out of Norwalk, CT.

Pay and Benefits: The pay range for this position is $16.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Norwalk, CT.

Application Deadline: This position is anticipated to close on Mar 6, 2026.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Customer Service Representative
Norwalk, Connecticut, United States
$16 – 18 USD / hour
Customer Success
About Connecticut Staffing
Provides statewide employment services, workforce development programs, and staffing support for public agencies and job seekers in Connecticut.