Implementation Manager
Concord Servicing
Implementation Manager
Join Concord Servicing, a leading provider of flexible and scalable loan servicing solutions across multiple asset classes. We prioritize innovation and compliance while enhancing the servicing experience for our clients. As an Implementation Manager, you will play a critical role in guiding clients through the onboarding and implementation of our AI-Driven servicing solutions, ensuring a seamless transition while maximizing value from our technology.
This role requires a skilled communicator and project manager who can effectively collaborate with cross-functional teams, clients, and vendors. You will lead project timelines, coordinate resources, and manage client expectations to deliver successful implementation processes, while also monitoring progress and addressing any issues that arise.
The Implementation Manager will work closely with internal development and operational teams to tailor our solutions to meet specific client needs, ensuring that all components are functioning optimally before going live. This position is vital in ensuring that clients can leverage our advanced AI technology effectively to enhance their loan servicing operations.