Customer Support Specialist With German
Concentrix
Apply With Concentrix
Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.
Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.
Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.
Keep things running smoothly by managing customer data, records, and documentation with precision.
Help customers solve technical issues quickly and effectively.
Fluency in German (C1 level, both written and spoken) – You'll be our go-to expert for German-speaking customers.
English Proficiency (B2 level) – You'll need to collaborate with our international team and participate in training.
Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.
You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.
You're approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.
Work in style: A modern, sleek office located at Global Office Park in the heart of Katowice.
Amazing benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.
Get rewarded for referring friends to join our awesome team.
Work alongside a friendly, multicultural team that supports and collaborates globally.
With us, you're not just another employee – you're part of a team that's invested in your growth and success. Plenty of opportunities to climb the career ladder!