Customer Service Specialist (airbnb Team) - Remote Eligible
Concentrix
Customer Service Specialist (Airbnb Team)
We are looking for Customer Support Specialists who are ready to grow and develop together with our AirBnB teams. As one of us, we want you to feel like you're in the right place, so we offer you:
- A job you can do remotely from the comfort of your home
- A computer, monitor, and the small equipment you'll need to do your work
- A temporary contract 6 month (with possibility to extend)
- A salary of 1184.50 eur/gross
- $150 travel coupon from Airbnb every 12 months to fuel your travel needs.
- A good health insurance which includes gym and dentistry
- Paid mobile phone bill
- Bonuses based on performance up to 100 eur/month
- Actual growth opportunities
- Supportive and fun coworkers
What you will be expected to do is answer customer inquiries via text or phone in Russian & English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 9:00 to 23:00 from Monday to Sunday, giving you a better chance to manage your free time.
We think we'll be a great match if you're fluent in Russian and English.
If that sounds like you, all you'll need to do is complete our recruitment process which consists of one interview in English with our Recruiter and second, shorter interview with our Team Manager in Russian language. And, finally, a reference + clear criminal background check if offer is made.
Press the button down below and send in your application in English at latest March 14th!