Senior Customer Success Consultant
Compass Education
Customer Success Consultant
Come shape the future of education with us.
At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.
Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.
Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We're joined by over 300+ members of the Compass team, delivering smart school management solutions around the world.
About the Role & Team
As a Customer Success Consultant, you will be working with a number of our priority clients to ensure their satisfaction and retention in the Compass product. You will work with the independent schools to provide exceptional service and support resulting in increased retention and ARR, as well as resulting in advocacy and promotion of the Compass product to future potential clients.