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Testing & Support Analyst
Develop comprehensive test plans to ensure system integrity for Lending and Trade Services
Farmington Hills, Michigan, United States
3 weeks ago
Comerica
A financial services company offering banking, loans, and investment services to individuals and businesses.
1 Similar Job at Comerica
Testing & Support Analyst I
The LTS Testing and Support Analyst I position supports Lending and Trade Services day-to-day activities related to services, systems, software, and other products. This role includes test planning, test execution, and user support for the various Lending and Trade Services systems.
Position Responsibilities:
Test Planning and Execution
- Collaborate with Business Partners to identify that all standard test cases are accounted for in each application for all processing steps and actions.
- Attend meetings with project lead and business units to identify testing needs for projects.
- Develop test scripts and plans to track business requirements and maintain test scripts are up to date.
- Execute test scripts and plans.
- Monitor, report, and assist in defect resolution for all projects.
Support
- Manage LTS Outage email/playbook with Projects and Support team for implementations that impact supported applications.
- Assist in the development of the Testing & Support Dashboard, this may include providing information, creating graphs, and/or updating the dashboard.
- Manage day to day end user support.
Subject Matter Expert / Small Projects
- Review business processes and recommend changes that will improve efficiencies and best business practices.
- Collaborate with management and LTS Project Team to provide recommendations and expertise on new initiatives.
- Serve as a subject matter expert (SME) on department committees and task forces representing the clients' interests relative to related systems and technology.
- Other duties as assigned.
About Comerica
A financial services company offering banking, loans, and investment services to individuals and businesses.