Account Manager II - Remote Eligible

Comcast Business Class Sales Representative

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market.

Job Summary:

Lead strategy development and execution for marketing and selling Comcast Business Class products via direct sales, cross-division partnerships, and indirect channels. Manage ongoing relationships with the customers, assist with day two support, onboarding, renewals, jeopardy accounts and churn limitation. Drive direct end-user revenue and ensure partners effectively position Comcast Business Class solutions. This job is an individual contributor role.

Job Description:

Core Responsibilities:

• Drives incremental monthly sales to meet or exceed budget across 40–60 customer relationships with $25K–$50k spend potential.
• Develop customized periodic lifecycle management meetings (Account reviews) with the assigned base.
• Recruit, train and support the partner community to position the entire suite of Comcast Business Class solutions.
• Ensures consistent completion of product installation by partnering with regions relative to survey, order acceptance, construction and post-sale process.
• Serves as liaison to channel partners with regards to any sales related issues.
• Provides accurate and detailed weekly forecast funnel via Sales Force.com.
• Maintain customer lifecycle management through onboarding, periodic account reviews and renewals with a goal to maximize revenue while limiting churn.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills:

Business, Customer Relationships, Sales

Compensation:

National Pay Range: $64,991.03 USD-$168,701.52 USD

Illinois Pay Range: $69,052.97 USD - $148,457.33 USD

Colorado Pay Range: $73,114.91 USD - $155,205.39 USD

Hawaii Pay Range: $85,300.73 USD - $141,709.27 USD

Washington DC Pay Range: $93,424.61 USD - $155,205.39 USD

Maryland Pay Range: $77,176.85 USD - $155,205.39 USD

Minnesota Pay Range: $73,114.91 USD - $141,709.27 USD

New York Pay Range: $77,176.85 USD - $168,701.52 USD

Washington Pay Range: $73,114.91 USD - $161,953.45 USD

New Jersey Pay Range: $81,238.79 USD - $161,953.45 USD

Vermont Pay Range: $77,176.85 USD - $134,961.21 USD

Massachusetts Pay Range: $81,238.79 USD - $161,953.45 USD

California Pay Range: $73,114.91 USD - $146,317.17 USD

Targeted Commission: $75,000.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education:

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable): Relevant Work Experience 7-10 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.