Account Manager

Account Manager

Account Manager - Central Ohio

Apex Water and Process is an innovative leader in providing cutting-edge water and process solutions to the industrial and agricultural sectors. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and building long-term partnerships. At Apex, you'll find hands-on field work, technical challenges, and opportunities for advancement as we continue to grow. We invest in our people through continuous training, mentorship, and opportunities to grow into leadership or technical expert roles as our company expands. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! If you're looking to join a growing company where you can apply your water treatment knowledge, get out in the field, and make a real impact-Team Apex is the place for you!

Job Summary

The Account Manager plays a key role in delivering hands-on service and technical expertise directly at customer sites. This role is ideal for someone with an industrial water treatment background who enjoys troubleshooting equipment, optimizing treatment programs, and building strong customer relationships. You'll maintain and expand Apex's business base by supporting existing customers, ensuring water treatment programs are running at peak performance, and helping to grow the business by identifying and developing new opportunities!

Essential Job Responsibilities

• Hands-on service at customer facilities: monitor and optimize water treatment programs for boiler, cooling, RO, process, and other water systems.
• Troubleshoot water-related equipment and assist with chemical feed and inventory management.
• Conduct routine service visits, water testing, and program reviews to ensure peak performance and customer satisfaction.
• Build strong relationships with plant and site personnel across multiple industries.
• Partner with leadership to expand business opportunities in your territory.
• Deliver value through clear communication, professional service, and regular business reviews with customers.
• Stay current on water treatment technologies and applications to provide sound recommendations.
• Serve as a mentor and resource to teammates, contributing to a collaborative team culture.
• Participate in ongoing professional training and development opportunities provided by Apex.
• Local travel required, with occasional overnight travel (approx. 5-10% outside of assigned region).
• Support and adhere to all company safety policies and procedures.
• Perform other job duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• General knowledge of cooling towers, steam generation, and chilled/hot/process water closed-loop systems.
• Three (3) years of experience in industrial water treatment service and sales or the specialty chemicals industry.
• Strong mechanical/technical aptitude and interest in hands-on fieldwork.
• Proficiency with Microsoft Word, Excel, and PowerPoint; ability to learn internal business systems.
• Strong communication skills (verbal and written).
• Ability to work independently and manage your time effectively.
• Valid driver's license and ability to meet company driving standards.
• Willingness and ability to work in a variety of industrial environments and travel as required.

Preferred Qualifications

• Bachelor's degree in Engineering, Chemistry, or related field.
• Four (4) plus years of experience in industrial water treatment service and sales or the specialty chemicals industry.

Apex Water and Process Inc. is a comprehensive provider of water and process solutions, with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet client needs across fabrication, chemicals, equipment, engineering, and service. We are a fast-growing, dynamic company where your career can grow as fast as we do. Whether you're looking to become a technical expert, lead a team, or grow into higher-level account management, Apex provides the training, support, and opportunity to help you succeed. Join us and be part of a company that values Safety, Integrity, Excellence, Caring, and Humility-while giving you the chance to build a rewarding career in industrial water treatment!

An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.