Customer Service Specialist

Product Delivery Driver

This position is responsible for delivering products, including hazardous materials, to customers from Sherwin-Williams stores using box and flat-bed trucks. Drivers ensure deliveries are complete, packed correctly, and safely delivered to the correct customer. Drivers are accountable for customer satisfaction and for transporting items in a safe, timely manner. The individual selected for this role will be expected to work at Store #3490, located at 8101 SW Frontage Rd. Ste 200, Fort Collins, CO 80525. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the company's customers, staff, employees, vendors, contractors, and the general public.

Ensure deliveries are prepared to meet customer requirements in the most efficient manner. Load customer orders properly on the truck. Ensure appropriate forms are completed. Load, transport, and deliver items to customers in a safe, timely manner. Maintain the store vehicle and alert the supervisor to repair and servicing needs. Provide excellent customer service, answer questions, and handle complaints from customers. Adhere to assigned routes and following time schedules. Abide by all transportation laws and maintaining a safe driving record. Prepare reports and other documents relating to deliveries. Operate equipment and machines, such as cars, trucks, forklifts, etc. Perform other tasks in the store, including warehouse duties, tinting, and mixing customer orders and waiting on customers.

Minimum Requirements

• Must be at least 21 years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Commercial Driver's License (CDL) with a hazardous materials endorsement
• Must have a valid Medical Examiner's Certificate (MEC) from a Department of Transportation (DOT) licensed medical examiner listed on the Federal Motor Carrier Safety Administration (FMCSA) National Registry or be willing to obtain one within five business days of receiving a conditional offer of employment
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• Must read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year experience working as a delivery driver
• Have at least one (1) year of work experience using material handling equipment
• Have previous work experience selling paint and paint related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. VEVRAA Federal Contractor requesting priority referral of protected veterans.