Customer Service Rep
Colorado Staffing
Customer Support Specialist
Insight Global is supporting a client in their search for a Customer Support Specialist. This role provides support to both internal and external customers, ensuring financial transactions are processed accurately and with attention to detail. The specialist will work in a fast-paced, hybrid environment, balancing customer service, transaction processing, and problem-solving while contributing to process improvements. Pay Range $20-22/hr
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources.
Skills and Requirements:
- 2+ years of customer support experience, preferably in banking, financial services, or a processing/call center environment.
- Strong communication skills (written and verbal) with a customer-first mindset.
- High attention to detail, organizational skills, and ability to prioritize multiple tasks.
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Ability to work both independently and collaboratively in a team environment.