Business Support Technician (technician IV) - Pueblo

Business Support Technician (Technician IV) - Pueblo

Salary $56,064.00 - $64,464.00 Annually Location Pueblo, CO Job Type Full Time

This position provides technical and programmatic support to the Region in the areas of procurement and contract compliance, commercial card program, cell phone program, accounts payable, financial reporting, electronic document storage, and cross-training. This position provides exceptional customer service to both internal and external customers and provides guidance related to procurement, accounts payable, and other business office programs.

Your duties and responsibilities will include, but are not limited to, the following:

• Ensure the centralized database of utility accounts accurately reflects all utility accounts associated with the Region by coordinating with Project Managers.
• Perform a physical audit once per fiscal year verifying that the centralized database of utility accounts is accurate for their Region's accounts in all material respects.
• Process invoices
• Review consultant task order billing, Local Agency billings, and Non-Project Purchase Orders (including SB-8 Intergovernmental Agreements) for contract compliance and compliance with Procurement Rules.
• Administer the Region's Cell Phone Program in compliance with PD 46.1 Mobile Device Procedure.
• Work with Project Managers, Vendors, and Local Entities to remedy any task order or purchase order issues.
• Create Shopping Carts in SRM.
• Assist Region employees with purchasing goods and services.
• Review Consultant Task Order requests.
• Coordinate with the Region's Commercial Card Administrator to ensure the proper processing of P-Card/Travel Card/Ghost Card programs.
• Classify, verify and record accounts payable transactions in SAP according to applicable rules, established policies and procedures.
• Perform various administrative tasks such as electronic document storage and verification, ordering and maintaining office supplies for the unit, filing documents, managing file retention in compliance with PD 51.1 Retention of Documents, etc.
• Facilitate and provide internal customer service training as needed.
• Create and maintain a desk manual for assigned duties.
• Respond to audit requests.
• Other duties as assigned.

Work Environment:

• Your schedule will primarily be 8:00 am – 5:00 pm work hours, Monday-Friday, with the opportunity for a flexible schedule.
• Daytime travel during business hours to project sites and to meetings and trainings.
• Occasional overnight travel 1-3 times a year throughout Colorado.
• Required to operate CDOT vehicles.
• New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights:

Experience Only:

• At least four (4) years of full-time work experience where the primary job duties include all of the following:
• Working with computer software and applications (e.g., MS Excel, SAP, Google Applications).
• Using software to track a large volume of data, such as documents, equipment, financial, or other.
• Applying rules and procedures for the entry, quality assurance, analysis, resolution of issues, and reporting and manipulating data.
• Providing on-going customer service in person, on the phone, and/or via email to internal and external customers.
• OR Education and Experience:
• Appropriate education in from an accredited college or university in accounting, auditing, business administration, business intelligence, communications, data management, finance, mathematics, or a closely related degree will substitute for the required experience on a year-for-year basis.

Conditions of Employment:

• Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks.
• A current valid driver license is required for all Colorado Department of Transportation (CDOT) positions which require operating a state or personal motor vehicle to perform one or more essential functions of the position.

Preferred Qualifications:

• Demonstrated success with the duties listed in the Description of the Job section.
• State service experience related to the duties of this position.
• Highest work/personal ethics and integrity.
• Experience working in a construction or engineering-related position.
• Extensive experience creating and managing engineering consultant contracts and billings.
• Working knowledge of SharePoint.
• Experience utilizing engineering software packages such as Site Manager.
• Understanding of, and experience with contract modification orders.
• Strong SAP skills.
• Fluency in Microsoft Office Suite, Gmail, ProjectWise and ability to quickly learn other software systems.
• Extensive experience reviewing, tracking, verifying for accuracy program budgets/spending.
• Strong attention to technical detail and accuracy.
• Excellent reasoning, analytical, and problem solving skills.
• Superior time, project management, and organizational skills.
• Strong customer service skills.
• Strong research skills.
• Strong, effective interpersonal and relationship building skills.
• Ability to partner with professionals, consultants, and the public, with sensitivity to their needs and priorities.
• Being open to change and new information; adapting behavior and work methods in response to changing conditions or unexpected obstacles.

Applicant Checklist:

• Complete Applications must include the following documents:
• A complete CDOT Application for Announced Vacancy.
• A complete Supplemental Questionnaire.
• A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position.
• A detailed chronological resume.
• If you are using education to qualify, a copy of your official or unofficial transcript.
• If you are a veteran, a copy of your DD214.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits.