Senior Client Services Coordinator

Senior Client Services Coordinator

Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

This position is an Onsite role based out of our Royal Oak, MI. office.

About You:

The Senior Client Services Coordinator will serve as the strategic and tactical support engine behind the Grochowski-Barnas Team at Colliers Detroit, playing a key role in operational management, executing marketing, research, client communication, and administrative functions. This person will be integral in maintaining operational excellence, supporting team growth, ensuring flawless execution of client deliverables, and driving continued innovation and efficiency in daily brokerage activities.

In this role, you will…

• Lead and manage workflow organization, calendar planning, and daily task execution.
• Anticipate operational needs, plan, and proactively manage timelines.
• Coordinate meetings, tours, property surveys, and transaction timelines.
• Maintain and improve systems for lead tracking, pipeline organization, and deadline management.
• Support and participate in client calls, offering insights and follow-up support
• Execute market research and property data analysis using CoStar, MLS, and internal tools.
• Build prospect databases and manage CRM (Salesforce) inputs and updates.
• Identify target accounts, verify contact information, and generate outreach campaigns.
• Monitor and document all leads, activities, and outcomes for team reporting.
• Draft and coordinate newsletters, email marketing campaigns, and digital collateral.
• Prepare tour books, property summaries, and marketing packages.
• Liaise with Colliers Marketing team to design and distribute promotional materials.
• Maintain and update property listings on public platforms and internal tools.
• Draft initial versions of transaction documents including Letters of Intent (LOIs), Purchase Agreements (PAs) & Lease Proposals
• Track the progress of active deals, provide timely follow-ups, and update deal records.
• Assist in the due diligence process and deal close-out coordination.
• Act as a liaison between team members, clients, and internal departments (research, marketing, accounting).
• Manage inbound inquiries and ensure prompt, professional response.

What you bring

• Bachelor's degree in Business, Real Estate, Marketing, or related field preferred.
• 3+ years of relevant experience in real estate, marketing, or operations.
• Strong understanding of commercial real estate concepts and transaction lifecycle preferred.
• Proficiency in Microsoft Office Suite, Salesforce & Google Workspace.
• Experience with CoStar, LoopNet, and other industry platforms a plus.

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Applications will be accepted on an ongoing basis.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.