Senior Account Manager (online Enterprises) - Local Payments

Account Manager - Online Enterprise

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

We're looking for an Account Manager - Online Enterprise to grow and manage our network of online merchant partners. This role plays a key part in expanding Coins.ph's digital payments ecosystem, driving adoption among e-commerce and online service platforms nationwide.

What you'll do:

1. Grow our merchant base. Identify and engage online merchants (e-commerce stores, marketplaces, subscription services, etc.) that can benefit from Coins.ph's QR Ph-compliant payment solutions.
2. Drive partnerships. Conduct product demos and craft proposals that show how Coins.ph can help merchants accept payments easily and securely.
3. Manage the full sales cycle. From prospecting to deal closing — lead negotiations, finalize contracts, and ensure a smooth onboarding process.
4. Support onboarding and activation. Help merchants integrate Coins.ph payments into their platforms, working closely with our tech and compliance teams.
5. Build strong relationships. Be the main point of contact for online merchants, ensuring satisfaction, resolving issues, and helping drive their transaction growth.
6. Track results and insights. Meet and exceed sales targets while sharing valuable market feedback to improve our merchant experience and product offerings.

What we expect from you:

• Bachelor's degree in Business or a related field.
• 3-5 years of experience in sales, business development, or merchant acquisition, ideally in FinTech, payments, or e-commerce.
• Strong communication and negotiation skills. You must know how to build trust and close deals.
• Organized, proactive, and comfortable working in a fast-paced, target-driven environment.
• Familiarity with QR Ph, payment gateways, digital wallets, or e-commerce integrations is a strong advantage.
• A team player who's also confident working independently.
• Passionate about helping online businesses grow through digital and cashless payments.
• Ability to speak and understand Mandarin Chinese is a plus.

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.