Trilingual Customer Support

Trilingual Optimization Agent

As a Trilingual Optimization Agent (English, Portuguese and Spanish), you will make an impact by analysing and optimizing online advertising campaigns to maximize performance and visibility.

You will be a valued member of the Marketing Optimization Team and work collaboratively with internal stakeholders and a leading international client in the Information, Media, and Entertainment sector.

In this role, you will:

• Analyse and optimize online advertising campaigns to improve performance.
• Collaborate with the marketing team to develop and implement advertising strategies.
• Provide insights and recommendations based on data analysis.
• Monitor campaign performance and ensure smooth execution.
• Stay up to date with trends and tools in digital advertising.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2–3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• Advanced proficiency in English and Portuguese (written and spoken).
• Strong understanding of online advertising platforms (Display, SEO, SEM).
• Excellent communication and collaboration skills.
• Ability to manage multiple tasks and meet deadlines.
• Proactive approach to problem-solving and campaign optimization.

These will help you stand out:

• Experience working with international clients in digital marketing.
• Familiarity with advertising tools and analytics platforms.
• Strong attention to detail and analytical mindset.
• Ability to adapt quickly to changing campaign needs.
• Passion for staying current with digital marketing trends.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Benefits:

• A career in one of the largest and fastest growing IT services providers worldwide.
• Ongoing support and funding with training and development plans.
• Opportunity to work for leading global companies.
• A diverse, collaborative, and inclusive work environment.
• Highly competitive salary and benefits, including OSDE for you and your primary family group, annual bonus, and more (details shared during the selection process).

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.

Other employment-related information

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.