Customer Success Working Student – DACH (f/m/d) - Remote Eligible

Customer Success Working Student – DACH (f/m/d)

Are you excited to help people unlock their full potential? Do you want to guide organizations through technology-driven transformation? Join CoachHub's Customer Success team and shape the future of digital coaching!

In just a few years, we've grown to 400+ passionate CoachHubbers, all driven by one mission: to democratize coaching for everyone, everywhere. Recognized by LinkedIn as a Top Startup, we're scaling fast and we'd love for you to grow with us.

As a Customer Success Working Student for the DACH market, you'll gain hands-on experience supporting our clients and helping them succeed with the CoachHub platform.

Your main missions:

Manage your own client portfolio

• Take ownership of ~20–30 clients after your onboarding.
• Design rollout plans that drive engagement and adoption.
• Track usage and Key Performance Indicators (KPIs) to measure success.
• Partner with Sales on renewals and growth opportunities.
• Gather feedback and share ideas to make the client experience even better.

Support your team & collaborate globally

• Work side-by-side with experienced Customer Success Managers on projects and key meetings.
• Help prepare Quarterly Business Reviews for strategic clients.
• Get involved in cross-functional projects with Product, Sales, and Operations.
• Exchange best practices with teams in other markets — France, Northern & Western Europe, UKI, and more.

What makes you a great fit

You're currently enrolled in a Bachelor's or Master's program (with at least 12 months left). You've gained some work experience, ideally in a client-facing or project-based role. You're fluent in German and English, with strong communication skills. You're curious, organized, and proactive — always ready to find solutions. You enjoy using tools like Google Workspace (G-Suite) and learning new software. Bonus: You're interested in data analysis or business development.

Above all, you live our values: Growth Mindset, Trust, Collaboration, Drive, and Ownership.

Why you'll love working at CoachHub

Real impact: Manage your own projects and see the difference you make. Continuous learning: Learn from experienced mentors and access training programs. Flexible working: Choose part-time hours that fit your studies — remote or hybrid from Berlin. Purpose-driven culture: Join a diverse team that believes in growth — for our clients and each other. Future growth: Get real career experience in an award-winning scale-up recognized as one of Europe's top startups.

Ready to grow with us?

If you're eager to empower people and organizations through coaching, we'd love to meet you! Apply today and be part of our journey to democratize coaching worldwide.

CoachHub is the global leader in digital and AI coaching that enables organizations to create personalized, measurable and scalable coaching programs for their entire workforce, regardless of department and seniority level. As the leading talent development platform, organizations who use CoachHub benefit from increased employee engagement, higher levels of productivity, improved job performance and greater retention.

Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Together, they leverage scientific evidence and platform insights to maximize business impact and drive innovation at CoachHub.

Alongside its development and implementation of AI coaching, CoachHub has a global pool of over 3,500 certified business coaches in 90 countries across six continents, with coaching sessions available in over 80 languages. Serving more than 1,000 clients worldwide, CoachHub's leading digital and AI coaching programs are based on proprietary scientific research, AI insights from renowned academics and development from its Innovation Lab.

CoachHub is backed by leading tech investors, including Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech and HSBC Innovation Banking. CoachHub was certified as a carbon-neutral company and consistently measures, reduces, and implements strategies to minimize its environmental impact.