Customer Service Intern
CloudCommerce
FASTSHIP
FASTSHIP is a leading cross-border logistics platform in Thailand that integrates over 15 door-to-door delivery service providers including UPS, FedEx, Aramex, SF Express, USPS, PostNL, and ThailandPost. Our strategy aims to expand the business scope to enhance the competitiveness of the rapidly growing e-commerce business in the South Asia region, leveraging innovation and technology as the core, and providing diverse logistics and supply chain solutions.
We offer delivery services to over 200 destinations, provide more than 25 types of logistics services, and have a total of 20 logistics service points across Thailand.
Internship students in the customer service department will gain real work experience by working with the knowledgeable customer service team in various functions. Interns will be responsible for managing new customers and the new account opening process, handling real issues, and enhancing cross-border logistics knowledge. At the same time, they will develop problem-solving and management skills through daily tasks.
The customer service teams we are looking for include:
- Key Account Team
- Customer Service Team
- Onboarding Team
- B2B Team
- Pick-up Team
- Sale Coordinator Team
Qualifications:
- Currently pursuing a bachelor's degree in any field
- Eager to learn and enjoy communicating with people
- Able to travel to our head office at 14 Jaengwatthana
- Professional level communication skills in Thai, both spoken and written
- If English communication skills are available, it will be considered as a special advantage
Benefits:
- Allowance