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Subject Matter Expert - Implementations

Lead client onboarding processes while enhancing product offerings and streamlining experiences.
Boise, Idaho, United States
Mid-Level
4 months ago
Clearwater Analytics

Clearwater Analytics

A financial technology firm specializing in web-based investment portfolio reporting and analytics for asset managers and institutional investors.

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Job Summary

The Global Delivery division is responsible for onboarding all new clients onto Clearwater's SaaS platform. An SME works on a variety of client implementations to provide deep domain expertise including Solvency II reporting or Derivatives & Alternatives asset classes. They are an integral part of a collaborative division spanning analysts, team leads and program managers. Collaborating with development teams, they strategize and enhance our product offering, streamline the client onboarding experience, and expediate delivery timeframe through scalable processes.

Responsibilities

  • Implements and onboards clients proficiently, aligns with Clearwater's Client Engagement Model, and provides necessary support.
  • Identifies opportunities for improvement proactively and takes the lead in implementing solutions within their role or team.
  • Guides peers on industry knowledge, even as Clearwater-specific assumptions and functionality continue to develop.
  • Understands and applies Clearwater's core value proposition (aggregate, reconcile, report) in a general context and is in the process of developing knowledge in at least one specific market/regulatory regime (e.g., IM, US insurance, Solvency II, Local GAAP, Canadian insurance).

Required Skills

  • Intermediate Skills in Project management tools (Clarizen, Salesforce, JIRA), and Clearwater tools/skills associated with area of expertise (e.g., asset classes, accounting).
  • Intermediate Knowledge of investment accounting policies and procedures.
  • Intermediate knowledge Equities, Fixed Income, and structured products.
  • Proven history of proficient Excel use.
  • Dynamic problem-solving skills, and an innate sense of curiosity.
  • Securities or financial markets experience, especially involving derivatives, alternatives, structured products, and/or fixed income.
  • Intermediate Experience with General Ledger systems (e.g., Workday, Peoplesoft) and period-end close processes.
  • Intermediate Project management & Leadership skills.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Exceptional problem-solving abilities.

Education and Experience

  • Certified Bachelors/ Masters course in Finance or Accounting or related field.
  • 6+ years of relevant experience in a related field.
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Subject Matter Expert - Implementations
Boise, Idaho, United States
Customer Success
About Clearwater Analytics
A financial technology firm specializing in web-based investment portfolio reporting and analytics for asset managers and institutional investors.