HVAC Account Manager

HVAC Account Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive. Additionally, you will enjoy: Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours 401(k) with company match Paid vacation, sick, personal and parental leave time Paid Volunteer Time: giving back to our communities is important to us Employee Recognition Program – convert your recognition points into gift cards Employee Assistance Program – offers benefits to help you manage daily responsibilities Access to on-demand training courses to advance further in your career.

Job Description

We are seeking a HVAC Account Manager to join our team. In this role, you will collaborate closely with Program Managers and key stakeholders, serving as the local, on-site representative to both customers and contractors. Responsibilities include conducting energy efficiency audits, pre- and post-installation verifications, and other technical data collection activities. You will also provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client requirements. Additionally, you will work directly with contractors to address and resolve HVAC-related inquiries and troubleshoot technical issues, recommending solutions for various program measures. This is an excellent opportunity for a skilled professional to make a meaningful impact within our organization.

The ideal candidate will be based in Austin, Texas, with frequent local travel required. A company vehicle will be provided.

Key Responsibilities

• Perform quality assurance reviews and residential energy audits, including on-site verifications and electronic review of field data entered into the program database.
• Deliver technical advice, guidance, and training related to installation, adaptation, configuration, or enhancement, ensuring compliance with client specifications.
• Communicate project scope, planning updates, and product effectiveness to program staff.
• Offer technical support for HVAC systems to contractors in the field.
• Resolve HVAC installation issues in accordance with client requirements.
• Collaborate with other technicians to provide verbal assistance and resolve HVAC questions.

Qualifications

• HVAC TDLR Technician Certification (required)
• EPA Type Universal Certification (required)
• 3–5 years of HVAC experience
• Background in energy efficiency, building diagnostics, air infiltration, and insulation
• Experience providing technical guidance, training, and support
• Strong troubleshooting and problem-solving skills
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint)

Physical Requirements

• Ability to work in all climate conditions
• Capability to sit, stand, or walk for extended periods.
• Use power tools as necessary
• Frequently crawl, climb, balance, kneel, crouch, or reach

Compensation Range $62,700.00 - $94,100.00 Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.