Tier 3 Service Desk/system Administrator - Ts/sci Jobs

TS/SCI Tier 3 Service Desk/System Administrator

Location: Bethesda, MD Category: DevOps Travel Required: No Remote Type: No Clearance: TS/SCI

Sunayu, LLC is seeking a highly skilled TS/SCI Tier 3 Service Desk/System Administrator to join our team supporting sub-contract. Work will be conducted on-site at our client location in Bethesda, MD during standard business hours, with rotational coverage of the service desk as early as 6am or as late as 6pm. You will work closely with other infrastructure and network engineers, and system engineers on the following key tasks:

• Perform Linux (primarily) and Windows builds, installations, configurations, administration, and troubleshooting.
• Implement and enforce DISA STIG compliance across systems and networks.
• Develop and maintain server builds for both virtual and physical environments.
• Manage and deploy system integration tools such as Kubernetes, Rancher, and Helm.
• Develop scripts for patching, configuration, and automation using Python, Bash, or PowerShell.
• Utilize configuration management tools like Salt and Ansible for infrastructure automation.
• Administer cloud environments, particularly AWS, including provisioning, monitoring, and optimization.
• Provide professional and knowledgeable customer support to maintain excellent client relationships.
• Coordinate with teammates to ensure service desk coverage from 6 AM to 6 PM, Monday through Friday.

To be successful in this role you need these skills (required): Bachelor's Degree with 4-8 years of relevant experience or Master's Degree with 2+ years of experience (three additional years of experience may be substituted for the bachelor's degree). Active Top Secret clearance with eligibility for TS/SCI and Polygraph. Expertise in Linux systems administration (RHEL/CentOS, Ubuntu). Experience with patching (yum/APT repositories) and virtual server builds. Familiarity with Agile project management and security requirements derivation. Strong scripting skills (Python, Bash). Excellent verbal and written communication skills. Ability to work independently and collaboratively in a team environment. Experience working in air-gapped environments. Ability to obtain Privileged User Account (PUA) certification by the Government

You will wow us even more if you have some of these skills (preferred): Experience with Kubernetes, Rancher, and IaC tools like AWS CloudFormation. Familiarity with CI/CD tools such as ArgoCD, Jenkins, and GitLab. Knowledge of ELK stack (Elasticsearch, Logstash, Kibana) and *beats. Experience with Active Directory in a Linux environment. Background in maintaining AI/ML environments and large data storage solutions.

Who We Are Sunayu, LLC serves as a premier technology partner to the Defense and Intelligence communities, delivering mission-critical engineering solutions across the nation. Our operations are anchored in a commitment to trust, accountability, and ethical transparency, ensuring the high-performance outcomes necessary to protect our country's most vital interests.

Culture Our strength lies in our community: Our team prioritizes collaboration, professional growth, and encourages open communication. At Sunayu, we don't just secure the mission-we grow together.

Career Development We support and encourage our team members to continue their professional growth by providing company-reimbursed training and continuing education of up to $5,000 per year. We also participate in many industry conferences and events where we share our expertise and experiences.

Pay Rate Salary range considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills, as well as market and business considerations when extending an offer.

Benefits

• 3 Medical Plan Options
• Dental and Vision
• FSA, DCFSA, HSA
• Life/AD&D Insurance
• Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• Training and Educational Assistance
• Paid Time Off (PTO)
• 11 Federal holidays
• 401k plan with up to a 6% match (100% immediate vesting)

Equal Opportunity Employer Sunayu, LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability status, marital status, genetic information, medical condition, or any other characteristic protected by law.