System & Help Desk Administrator (ts/sci W/poly)

System & Help Desk Administrator

Join a team that values your technical expertise and invests in you! At Westway, we pay 100% of employee premiums for medical, dental, and vision insurance because supporting our people is the best investment we can make.

The Role:

We are seeking a skilled and proactive Systems & Help Desk Administrator to support our growing operations and mission-critical systems. In this role, you will be responsible for maintaining, troubleshooting, and optimizing IT systems and networks, while also providing direct end-user support to ensure operational efficiency. The position requires strong problem-solving skills, adaptability, and the ability to operate effectively in a classified environment. You will be part of a collaborative team that values innovation, precision, and reliability.

Who We Are:

Westway is the industry leader as a transformational security company providing first-of-its-kind security services to the U.S. Intelligence Community, Department of Defense contractors, and commercial companies to protect and defend sensitive information. Westway's unique solution provides secure communications and a full range of information technology and security services that enable clients to focus on their mission. Westway advances the national security mission by providing a cost-effective solution that enables the efficient provision of technology and expertise to the intelligence community by both large and small enterprises.

What You'll Do:

• Maintain and monitor Windows/Linux servers, networks, and user systems
• Manage Active Directory accounts, permissions, group policies, and access control
• Perform system administration tasks such as patch management, software deployments, system monitoring, and data transfers
• Install, configure, and update software and security patches
• Troubleshoot hardware and software issues with efficiency and care
• Support cybersecurity and compliance efforts across the organization
• Collaborate with security and operations teams to ensure security protocols and performance
• Document technical issues, resolutions, and standard operating procedures

What You'll Bring:

• Associate degree in IT or related field (or equivalent combination of education & experience)
• 3+ years of system administration or help desk operations experience in a secure environment
• Strong knowledge of MS Office Suite, Windows Server, Active Directory, virtualization (VMware/Hyper-V), and networking fundamentals
• CompTIA Security+, or other IT-related certifications (preferred)
• Familiarity with SCCM, WSUS, or similar enterprise management tools
• Strong written and verbal communication skills

Security Requirements:

• Must be a U.S. Citizen
• Active TS/SCI clearance with poly (required)
• Must have or be able to obtain a DoD Secret (or higher) clearance
• Experience with DoD STIGs, RMF, or classified system administration a plus

Why You'll Love Working Here:

• 100% employer-paid health, dental, and vision premiums
• Paid time off, holidays, and work-life balance built in
• Growth and professional development opportunities
• Collaborative team and mission-driven culture

Ready to join? Apply now!

Westway Services Group LLC maintains a drug-free workplace and performs pre-employment offer reference and post-offer background checks, where permitted by law.