Network Support Technician - Intermediate - Ts/sci Required

Network Support Technician - Intermediate

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Network Support Technician - Intermediate, supporting the mission of US Army Intelligence and Security Command (INSCOM).

Responsibilities include:

• Monitoring and responding to complex technical control facility hardware and software problems utilizing a variety of hardware and software testing tools and techniques.
• Providing primary interface with contractor support service groups or providing internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
• May provide network server support.
• Requires extensive knowledge of PC/network communications hardware/software in a multi-protocol environment, and network management software.
• May function as lead job providing guidance and training for less experienced technicians.
• Provide Tier I and II support at remote field and garrison sites.
• Perform server and desktop installation, basic cabling.
• Perform systems administration of desktop and server systems connected to local and wide area networks.
• Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions.
• Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations.
• Maintain and load cryptographic device and keys.
• Perform troubleshooting, maintenance, and repair on many types of hardware and software.
• Provide advice and training to end users.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

What you'll need to succeed:

• Education: Associates Degree
• Experience: 7+ years of related experience
• Technical skills: Knowledge of the principles, methods, and techniques used in network administration and support; knowledge of related hardware and software.
• Security clearance level: TS/SCI
• US citizenship required
• Required Certification(s): DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract; IAT II 8570/8140 Baseline Certification Security+ or equivalent; Required Computing Environment Certification: MCSA Windows Server 2012, Solaris 10, Linux+, VCP5, Azure Administrator Fundamentals etc.
• Role Requirements: On customer site daily support; candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract; position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity; travel may be required to support the mission.

GDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.