IT Field Support Specialist

It Field Support Specialist

Vanquish Inc. provides technology consulting services and managed services to government organizations. Our team consists of experienced professionals with a proven track record of success in delivering innovative solutions to meet our client's needs. We cultivate the right people, skills and technologies to help organizations solve and conquer their technological challenges.

Responsibilities:

• Conducts site surveys; assesses and documents current site configuration and user requirements.
• Analyzes existing requirements and prepares specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems

Requirements:

• Education/Experience: Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience. Will accept an AA or BS in a technical field as a substitute for years of experience.

• Certifications: 8570 Certification. Preferred Security +.
• Skills: Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers.

• Other Requirements: Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management. Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. In order to be considered for this position, you must have a valid driver's license and an acceptable driving record.

Compensation & Benefits:

• Health Plan for Medical, Dental and Vision
• 401k, 6% Match, Immediately Vested
• 3 Weeks Paid Leave
• 11 Federal Holidays
• Life and Disability Insurance
• Short Term and Long Term Disability