Help Desk System Administrator - Top Secret Clearance Jobs

Help Desk System Administrator

Our Team, the Command and Control, Battle Management and Communications (C2BMC) Global team, is engineering, developing and integrating new capability for the Missile Defense System that currently protects the United States and its allies. The team consists of many small agile teams that work together in a fast-paced and dynamic environment. Our team is also responsible for tasks such as Sensor/Weapon Integration, Algorithm Development, User Interface Development, Automated Testing, Cyber Security and enhancing other critical, leading-edge missile defense technologies.

What You Will Be Doing

We are seeking a detail-oriented and highly motivated Help Desk System Administrator to join our team in Colorado Springs. This role focuses on providing help desk support for C2BMC Global customers by troubleshooting and remedying a wide variety of technical issues on both Linux and Windows systems. Typical duties include configuring and managing Linux and Windows Operating systems to include implementing operating system enhancements to improve reliability and performance; installing software; applying and enforcing security policies using windows group policy and automation tools such as Ansible and PowerShell; and deploying and maintaining virtual machines in a complex, hyperconverged infrastructure.

Please Note:

• This position requires a government security clearance at the Top Secret level; you must be a US Citizen for consideration.
• This position is located at Schriever, Space Force Base 10 miles east of Colorado Springs, CO and is 100% onsite.
• This position may involve around 10% travel to our customer sites throughout the U.S.

Why Join Us -Your Health, Your Wealth, Your Life -Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.

Basic Qualifications:

• Active Final TOP SECRET clearance required prior to starting, with eligibility to obtain a TS/SCI
• Must possess DoD 8140 IAT Level II compliant certificate such as CompTIA Security+ CE or other certs such as CISSP or CASP. If candidate does not have certification on start date, Must be able to obtain the certification within 60 days of starting
• Experience with system administration in both Windows Server and Linux operating systems.
• Experience with troubleshooting and resolving technical issues via phone, IM/Chat, and other collaborative methods.
• Familiarity with a scripting language, such as PowerShell, Bash or Python, and/or automation tools, such as Ansible.

Desired Skills:

• Experience with using a help desk ticketing system, such as ServiceNow, Remedy, or Atlassian JIRA, for recording details of work performed and tracking information for future reference
• Ability to develop and follow documentation including standard operating procedures (SOP) of complex technical solutions and procedures using enterprise tools such as Atlassian Confluence
• Experience supporting users in an enterprise-level system, demonstrating your ability to handle complex technical issues and provide effective solutions
• Experience designing, developing, and maintaining Ansible playbooks, roles, and modules
• Prior experience with a Hyperconverged on-prem cloud platform such as Nutanix or VMware
• Attention to detail and excellent communication skills

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level: Top Secret

Other Important Information You Should Know

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position: 4x10 hour day, 3 days off per week

Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $81,600 - $143,865. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.