Field Support Analyst
Clearance Jobs
FSR Analyst
Serve as an FSR Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Qualifications:
5+ years of intel analysis experience
3+ years of experience fusing intelligence capabilities in support of operations
Prior experience with Gotham (required) Gaia or Foundry experience is a plus
Technical background with working knowledge of:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Strong knowledge of Excel
Military/Special Operations experience is a plus
Required: Active DoD TS/SCI Clearance
Job Type: Full-time